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Month: April 2026

The Myth of the Rational User: Why Behavior Defies the Model
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  • Behavioral + cognitive foundation

The Myth of the Rational User: Why Behavior Defies the Model

A clear, evergreen examination of why users rarely behave in the tidy, linear ways platforms expect. … The Myth of the Rational User: Why Behavior Defies the ModelRead more

by Gary Norman•April 26, 2026April 26, 2026•0•Posted inBehavioral + cognitive foundation•Myth of the Rational User
The Cognitive Load of Constant Change
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  • Behavioral + cognitive foundation

The Cognitive Load of Constant Change

An evergreen analysis of how frequent updates, shifting interfaces, and moving targets quietly exhaust users. Explains … The Cognitive Load of Constant ChangeRead more

by Gary Norman•April 26, 2026April 26, 2026•0•Posted inBehavioral + cognitive foundation•Cognitive Load of Constant Change, Constant Change
When Information Stops Being Useful
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  • Behavioral + cognitive foundation

When Information Stops Being Useful

A clear, evergreen exploration of how digital environments overwhelm users not through lack of information, but … When Information Stops Being UsefulRead more

by Gary Norman•April 26, 2026April 26, 2026•0•Posted inBehavioral + cognitive foundation•Information Stops Being Useful
The Architecture of Digital Behavior
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  • Behavioral + cognitive foundation

The Architecture of Digital Behavior

A foundational explainer on how people actually behave online versus how platforms assume they behave. Covers … The Architecture of Digital BehaviorRead more

by Gary Norman•April 26, 2026April 26, 2026•0•Posted inBehavioral + cognitive foundation•Architecture of Digital Behavior

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